FROM: HOLLEY CARNRIGHT
DATE: JANUARY 31, 2017
RE: PRESS RELEASE - CONSUMER HEALTH CARE INFORMATION AND COMPLAINTS ABOUT CARE
According to the Ulster County District Attorney’s Division of Consumer Affairs, the New York State Department of Health’s (www.health.ny.gov) website includes information concerning physician credentials and disciplinary actions, results of recent hospital and nursing home surveys, performance measures for managed care plans, and physician and hospital performance for cardiac bypass surgery. Consumers and providers will also find information on how to file a confidential complaint about healthcare quality, review public health laws and regulations, and gain access to clinical guidelines and other healthcare best practices.
Below is a list of telephone numbers for Complaints about Care…
Adult Care and Assisted Living Complaints – 1-866-893-6772
Funeral Homes/Directors Complaints – 518-402-0785
Home Care and Hospice Complaints – 1-800-628-5972
Hospital Patient Care Complaints – 1-800-804-5447
Hospital and Diagnostic and Treatment Center Complaints – 1-800-804-5447
Laboratory Complaints – 1-800-682-6056
Medicaid Fraud Hotline – 1-877-87FRAUD
Managed Care Complaints (including commercial health plans and Medicaid managed care) – 1-800-206-8125
Nursing Home Patient Care Complaints – 1-888-201-4563
Professional Medical Conduct Complaints – 1-800-663-6114
The New York State Department of Health can be reached at 518-474-7354. Ulster County Consumer Affairs can be reached at 340-3260.