FROM: HOLLEY CARNRIGHT
DATE: JUNE 20, 2019
RE: PRESS RELEASE – JUNK FAXES
Unsolicited advertisements sent to your fax machine are sometimes called “junk faxes.” In most cases, FCC (Federal Communications Commission) rules under the Telephone Consumer Protection Act and Junk Fax Prevention Act (www.fcc.gov/consumers/guides/faqs-about-junk-faxes) prohibit sending junk faxes.
According to the Ulster County District Attorney’s Division of Consumer Affairs, if the fax you receive includes a notice about opting out of future faxes, follow those instructions. The opt-out information must include a cost-free way to submit opt-out request to the sender, such as a toll-free number, local phone number, web site address, or email address. These opt-out contact options must be available 24 hours a day, seven days a week.
When you send an opt-out request, be sure to identify the telephone number of your fax machine.
Senders must honor opt-out requests within the shortest reasonable time, not to exceed 30 days.
Putting an opt-out notice on a fax ad does not, by itself, make the fax lawful if the sender doesn’t also satisfy the requirements described above.
Consumer Affairs can be reached at 845-340-3260.